Shipping

Australia	Regular	$10.00
	Express	$15.00
Rest of World	Any	$30.00

LOST ITEMS
If your item is lost or arrives damaged, please contact BICHON within fourteen days from confirmation of dispatch. We will do our best to provide any assistance with tracking the item and claiming insurance.

Please note that we are not liable for and will not replace or pay compensation for loss of, or damage to, items we send if:

The item is seized by Customs or any other government agency
The item is sent to a country where no postal or courier service exists
The loss or damage is the result of an event beyond our reasonable control
The loss or damage occurs after delivery
The item was authorised to be sent without tracking.

RETURNS
We cannot accept returns or offer refunds for change of mind. However, if you are unhappy with your purchase, please contact us and we will do our best to provide a satisfactory solution for both parties.

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